Amount and Type of Data We May Collect From You
When you use our services we may collect the following information about you:
- Your contact details, including your email address as well as your phone number.
- Your identification information, including the version and type of your browser, your IP address and your time zone setting, your geographical location and your operating system.
- We also collect such information as pages/goods/services you view on our website, your URL clickstreams (the path you take through the website), your activities on the pages that you view, the amount of time you say on the website, page response times, download errors, how often, and other actions to monitor how you use the website.
We collect your information when you do such activities such as browsing on our website, when you chat with customer service or the writers, when you receive emails and when we call you.
Why do we collect Your Data?
We need your data to improve our services with you. We need the information to provide effectiveness, improve the usage of the website, maintain customer service, maintain the running of the website, as well as performing website promotion.
We protect the customer data and cannot provide, disclose or sell to an third party without the consent of the customer. We comply with general Data Protection Regulations (GDPR), 2018 as well as other laws concerning data protection.
As a customer you have the right to access your personal data that we have collected from you. We require you to send this request in form of writing to validate the request and our identification. You can also request us to evaluate your in case you believe that the data we hold about you is inaccurate or untrue. Our technical and customer care service will collaborate with you to resolve the issue.